1. Introduction

This Privacy Policy explains how Group Retreat Fairhope (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you interact with our website, submit a Meta Instant Form, or engage with our ads, services, or communications.

By submitting your information through a Meta Instant Form or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:
Information You Provide Directly

• Name
• Email address
• Phone number
• Travel or retreat preferences
• Booking‑related details you choose to share

Any other information submitted through Meta Instant Forms or our website contact forms

Information Collected Automatically

• IP address
• Device type
• Browser type
• Pages visited

Interaction with our ads or website

Information From Meta Technologies
When you submit an Instant Form or interact with our ads, Meta may provide us with:

• Form responses
• Lead details
• Engagement metrics

We do not receive your Meta profile data unless you explicitly provide it.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and booking requests
• Provide retreat updates, offers, and relevant travel information
• Send promotional emails or texts (only if you opt in)
• Improve our website, ads, and customer experience
• Verify and manage leads submitted through Meta Instant Forms
• Comply with legal obligations

We do not sell your personal information.

4. How We Share Your Information

We may share your information only with:

• The Group Retreat Fairhope Team who help us operate our website, email marketing, booking systems, or advertising. We do not share with outside organizations.
• Meta, for the purpose of verifying lead submissions and measuring ad performance
• Legal authorities, if required to comply with law or protect our rights

We do not share your information with third parties for their own marketing.

5. Data Storage & Security

We use industry‑standard security measures to protect your information, including encrypted storage, secure servers, and restricted access.

While no system is 100% secure, we take reasonable steps to safeguard your data.

6. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections
• Opt out of marketing communications at any time
• Request deletion of your personal information
• Withdraw consent for data processing

To exercise any of these rights, email us at: hello@groupretreatfairhope.com.

7. Lead Data From Meta Instant Forms

When you submit a Meta Instant Form:

• Your information is used only for the purpose described in the form
• You may receive follow‑up messages related to your inquiry or booking
• You can unsubscribe from communications at any time
• You can request deletion of your lead data

Meta may also process your information according to its own privacy policy.

8. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Improve website performance
• Measure ad effectiveness
• Personalize content
• Understand user behavior

You can disable cookies through your browser settings.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect the most recent revision.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Group Retreat Fairhope

Email: hello@groupretreatfairhope.com

Website: groupretreatfairhope.com